Coronavirus update
I am sure you have all already heard the news, I would just like to clarify and try to answer as many of the questions that I am sure you all have. Of course, we have many departments here at The Chase so I will break it down by department so that you can easily find the information you are looking for.
Health Club
From 9pm tonight all heath club facilities will be closed until further notice. Please can I stress that you do not need to cancel your direct debits. We will not be taking any payments from our health club members until the facilities are back open. If you cancel your direct debit there may be a charge to re join the club. We will have some office-based staff on hand over the weekend to take your calls if there are any questions you need to ask.
SPA
The spa is now closed until further notice. As with our health club members could I ask all spa members not to cancel their direct debits. I can assure you that we will not be taking any membership payments whilst the facilities are closed. We will have a member of staff available on the phone over the weekend if you need to call to discuss appointments that you have already booked.
Woodlands Restaurant
Woodlands will be closed from Saturday 21st. For all those who have bookings with us please rest assured we will be in touch. Mother’s day is of course no longer going ahead. If you have paid a booking deposit for any future bookings please do not worry, you will not lose any deposits paid and we will happily transfer these when we re open.
Golf
in line with the latest government guidelines the golf course and remaining facilities are now closed. Thank you to everyone or all the kind messages during this difficult time. We do have some capability for remote working so we will still be answering calls where possible. We look forward to welcoming you all back in the near future.
Stay safe Team Chase.
Click below to see the official statement from a England golf
https://www.englandgolf.org/clubs-and-courses-must-close-covid-19-update/
Weddings functions and events
Unfortunately, all our wedding functions and events will now have to be postponed. As all these bookings are so individual please rest assured a member of the team will be in touch to discuss your options. We will have staff in place to deal with all your needs.
We would like to thank all our valued members, guests, visitors and customers for their support at this difficult time. As a family owned business providing services to the local community and beyond, we rely on the support of you all and we look forward to welcoming you back when we open our doors. We will commit to keeping in touch on a weekly basis to keep you updated on the latest club news.
Last of all, please keep yourselves and others safe and continue to follow the government guidance given.